Principles

• 10% deposit payment with order, and the balance is due within 120 days from the date of delivery to UK port for CIF delivery or 120 plus 30 days for FOB delivery, unless otherwise agreed by a director of Shine Mount Ltd., trading as Shine Mount Ltd..
• Credit limit as issued by the “COMPANY”. will not be exceeded and may be varied at any time by Shine Mount Ltd.
• Orders cannot be cancelled by customers, except in exceptional circumstances and only with the consent of Shine Mount Ltd.
• Late payment - interest will be charged at a rate of 8% (APR) above base rate, calculated per day and a statutory late payment charge would apply to each invoice.
• Shine Mount Ltd. reserves the right to deliver “part” orders.
• All cartons must be comprehensively checked upon delivery for damage and counted, any shortfall must be reported immediately, no later than 24hrs after delivery.
• The BUYER must check random items from random boxes to check for large qty of damages or defective product, these must be noted and advised to the COMPANY in writing in a reasonable time from delivery, not to exceed 1 week.
• The COMPANY has the responsibility to credit small numbers of items through defective manufacturer in our trading relationship, this credit will be deducted from future orders, no cash refunds will be available.
• By placing and receiving goods from Shine Mount Ltd. you are agreeing with our terms and conditions.
• Wherever possible we do not charge for product samples, but sometimes there is a tooling charge, which we ask the BUYER to settle prior to sampling, the value of this is at cost and would be confirmed.
• Samples can be requested. We normally get three identical samples, one to be retained by our China office, one by our London office and one for the BUYER. We do not charge for these samples but ask for a nominal fee of £100 for the shipping and handling costs for each enquiry irrespective of how many samples there are.  The cost of this can be deducted if an order is placed.
• Pricing – The COMPANY will hold the confirmed price for 6 months. If orders are placed, the COMPANY will hold these prices in line with the factory, which is reviewed periodically. We will try to maintain the same price but prices may change in time.
• Packaging – All product, inner carton and outer carton labelling including barcodes must be provided by the BUYER.
• Quality control is carried out at the beginning of the production run, which our China office manage with the sample they have retained. A second inspection is an option before packing.
• Delivery of goods in a timely fashion is the responsibility of the COMPANY and will be confirmed with the BUYER at the point of quotation. A degree of flexibility is required of a few weeks depending on production capacity at the time of order.
• Insurance - All product must be insured by the “BUYER” at all times. If order is based on FOB price the responsibility is with the BUYER, if order is based on CIF the responsibility is with the COMPANY, until it reaches UK port, then transfers to the BUYER.
• It is the responsibility of the BUYER to inform the COMPANY with the correct UK commodity codes for the product. The COMPANY will not accept liability if HMRC has an issue with regard to this.